Questions to ask before making a supported living referral

A clear referral conversation helps identify the right level of support and whether supported living is suitable.

Support coordinator answering questions with an older adult

Before making a referral, it helps to gather a clear picture of the individual’s current routine, support needs, preferences, and desired outcomes.

Helpful questions include:

  • What support is needed day to day?
  • Is the person mostly independent?
  • Would regular prompting, companionship, or routine support help?
  • Are there risks around isolation, appointments, or medication prompting?

Hillcrest welcomes conversations from families and professionals who want to understand suitability before starting a formal referral.